![]() Today's technology users receive a lot of notifications and communications from businesses. ![]() Expect to receive more text messages using this option. This option allows you to manually choose which types of SMS messages you receive. These include the above changes to your Facebook account as well as comments on your posts and tags. Suggested notifications: Facebook will send text messages it thinks will interest you.Only about your account notifications: Facebook will send you text messages about your Facebook account changes, privacy, login attempts, and password changes.Once you activate SMS notifications on Facebook, you can choose whether to receive notifications "Only about your account" or "Suggested." Here are the differences: Users can choose to receive browser or email notifications, too. How to activate (and stop) SMS notifications?įacebook SMS notifications are text messages sent to users to notify them about direct messages, comments, tags, status updates, or profile changes.This allows users to receive and respond to notifications regarding private messages, status updates, comments, tags, or profile changes.īelow, we'll answer the following and other frequently asked questions: To accommodate this preference, Facebook allows users to activate SMS notifications. That explains why some social media users might want to receive their notifications via text rather than in-app or push notifications. The incoming messages via Facebook Messenger will have a 'Facebook conversation started' source label under it.Short message service (SMS) is the second most popular communication channel (succeeded only by email). ![]() Log in to your Birdeye account and click on the 'Inbox' tab on the left navigation rail. Once selected, the ‘ Reviews app’ would appear in place of the ‘Select’ button. Next, Return to ‘ Settings’ and click ‘ New Pages experience’ in the left navigation rail.Ĭlick the ' Advanced messaging' tab and go to the ‘ App settings’ section and click on ‘ Configure.’įrom the next pop-up screen, click the ‘ Select’ button to choose ' Reviews App' as the 'Primary receiver for handover protocol.' Go to ‘ Privacy,’ and on the next page, click ' Edit' in the messaging section and select the ‘ On’ checkbox to allow people to contact you privately through the Message button. Once logged in, click on the ' Settings' button. Next, select the page you want to enable the Inbox functionality. On the new page, ensure the active business integrations display the ' Reviews App.' Login to your Facebook account and click the ' Settings & Privacy' button from the drop-down options.Ĭlick ‘ Settings,’ and on the next page, click ' Business integrations' from the left navigation rail. Once Facebook integration is successful, you need to grant access to your Birdeye account on the Facebook page to ensure the Inbox works smoothly. ![]() To learn how to integrate your Facebook with Birdeye, read the following help center articles:įor single-location accounts: How to integrate your social media page(s) with Birdeye - Single Location Account?įor multi-location accounts: How to integrate Facebook pages with Birdeye - Multi-location Account? CONFIGURING FACEBOOK MESSENGER To respond to the incoming Facebook Messenger chats, you must integrate your Facebook page with your Birdeye account. Businesses will also receive email and app notifications for every message received through Facebook. With the integration of Facebook Messenger and Birdeye Inbox, businesses will have the ability to respond to Facebook messages via the Birdeye Inbox.
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